Continental Guest Services – NYC Theater, Entertainment & Sightseeing Services

Excelsior Hotel
45 West 81st Street

The Excelsior Hotel is a beautiful luxury four-star landmark in Manhattan's Upper West Side. Our Manhattan Hotel is located in a fashionable neighborhood between Central Park and Columbus Avenue where you can overlook many of the West Side's attractions from Central Park, American Museum of Natural History and the Rose Center for Earth and Space.

The Concierge Desk
Reserve tickets for a Broadway show, concert or sports event, book a sightseeing tour or car service to the airport and make reservations for restaurant in the neighborhood. Our knowledgeable staff will assist you in planning an enjoyable stay in the city.

Concierge Desk hours:
Monday- Saturday 8am to 6pm. Sunday 8am to 5pm.
The desk can be reached at 646-459-5631